Ops360: The Complete MSP Operations Experience
Ops360 Mastery Group: The Bi-Weekly Mastermind for Elite MSP Operators
Ops360 Mastery Group is an exclusive bi-weekly mastermind designed for MSP owners and operations leaders who are ready to master the art and science of building a profitable, scalable, and secure managed services operation team.
This isn't another accountability meeting — it's a technical, operational-focused accountability and growth experience where strategy meets execution. In every session, you'll collaborate with a curated group of driven peers, gain expert-level insights, and walk away with clear next steps to elevate your operations and accelerate growth.
Together, we go deep into the four critical pillars of operational mastery:
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Business Operations - design processes that scale, align KPIs, and build a business that runs like a machine.
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Technical Operations - streamline service delivery, optimize your tech stack, and boost team efficiency.
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Security Operations - develop scalable security offerings that strengthen client trust and compliance.
Compliance Operations - implement scalable frameworks to meet regulatory requirements, automate audits, and turn compliance into a trust-building, revenue-generating service.
If you're serious about taking control of your operations, scaling smart, and leading your operation with confidence, this is where you do it.
From refining service desk workflows and aligning KPIs to building scalable security offerings and optimizing your tech stack, the Ops360 Mastery Group equips you with the tools and knowledge to elevate your operations and accelerate growth.Sign Up For Ops 360 Mastery Group Today!
Includes
- 90 Minute Bi-Weekly Calls
- Expert-led Calls with Will Nobles
- Monthly Special Guests Advisors: Jon Vines, Beau Dickie, Sarah Sawyer
- KPI and Goals Focus Group & Accountability
- Peer Collaboration
- One 30 Minute 1:1 Operational Focus Call Per Month
Who Is This For?
- Owners still running day-to-day Operations
- CTOs / Service Managers / Operations Team Lead
- CISOs or MSPs looking to build a security team
- Team members that the owner is looking to promote into a management role
Your Coaches
Will Nobles is a seasoned technology executive and entrepreneur, best known as the founder and CEO of Vector Choice, a leading cybersecurity and IT services firm. With over two decades of experience in the tech industry, he specializes in helping businesses protect their digital assets and optimize IT operations. Will is also a sought-after speaker and consultant, known for translating complex cybersecurity concepts into actionable strategies for business leaders.
Sarah Sawyer is the Chief Administrative Officer at Vector Choice Technologies, where she leads strategic initiatives across administration, human resources, legal, and finance. Her career began in higher education, where she directed career programs and institutional leadership efforts, building a strong foundation in organizational development.
With over 20 years of leadership experience, Sarah is deeply committed to organizational excellence and people-first leadership. She holds an Ed.S. in Organizational Leadership and Policy Governance, is a Global Career Development Facilitator (GCDF), a certified Workplace Mental Health Ally, and a proud member of the Society for Human Resource Management (SHRM)—underscoring her dedication to cultivating healthy, high-performing workplace cultures.
With over 15 years of hands-on experience in the IT industry, Jon Vines serves as the Chief Technology Officer at Vector Choice, where he leads the charge in designing and implementing advanced technology solutions. His career began in web development and server administration before evolving into a decade-long focus on building and managing complex IT infrastructures that power critical business operations.
A proud military veteran, Jon spent eight years living overseas and once took an unforgettable road trip from the U.S. all the way to the Panama Canal and back. When he's not architecting secure and scalable systems, you'll find Jon outdoors—biking, hiking, or snowboarding.
Beau Dickie, Chief Information Security Officer, brings over 20 years of experience in security, operations, law enforcement, and incident response to safeguard organizations while supporting their core business functions. Recognized as a subject matter expert in both legal and executive settings across the Southeast, his expertise spans cybercrime investigations, cyber security design, attack surface assessment, compliance management, and vCISO consulting. Over the past ten years, he has led the development of security strategies for managed service providers (MSPs), aligning them with business continuity and compliance frameworks. At Vector Choice, Beau's proven ability to assess cybersecurity risks is instrumental in delivering enterprise-grade security solutions for lean security teams.